Privacy Policy

Last Updated: June 22, 2026

This Privacy Policy explains how J & R Elite Roofing (“J & R Elite Roofing,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit jnreliteroofing.com (the “Site”), request a quote, or use our roofing services. It also describes the rights California residents have under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA/CPRA”).

1. Information We Collect

We collect the following categories of information:

Information you give us directly — such as your name, email address, phone number, property/mailing address, and any project details you share when you contact us, request a free estimate, submit a form, or communicate with us.

Information collected automatically — when you use the Site we and our analytics and advertising providers automatically collect technical and usage data through cookies and similar technologies, including your IP address, device and browser type, operating system, pages viewed, links clicked, referring website, approximate (city/region-level) location derived from your IP address, and dates/times of access. See our Cookie Policy for details.

Under the CCPA/CPRA, the categories of personal information we collect are:

• Identifiers — name, email, phone number, postal address, IP address.
• Customer records — contact and project information you provide.
• Commercial information — services inquired about or purchased.
• Internet or other electronic network activity — browsing and interaction data on the Site.
• Geolocation data — approximate location derived from IP address.
• Inferences — preferences drawn from the above to improve our marketing and services.

We do not intentionally collect “sensitive personal information” as defined by the CPRA, and we do not knowingly collect personal information from children under 16.

2. How We Use Your Information

• Provide estimates, schedule, perform, and follow up on roofing services.
• Respond to your inquiries and communicate with you about projects.
• Process payments and send service-related notifications.
• Operate, maintain, secure, and improve the Site and our services.
• Measure Site performance and understand how visitors use the Site (analytics).
• Market our services, including online and social-media advertising and remarketing.
• Comply with legal obligations and protect our rights.

3. Cookies and Tracking Technologies

We and our third-party providers use cookies, pixels, tags, and similar technologies on the Site. These include Google Analytics (via the MonsterInsights plugin) for usage analytics, the Meta (Facebook) Pixel for advertising measurement and remarketing, OptinMonster for on-site offers, and the Trustindex reviews widget. Some of these technologies share information with Google and Meta. For a full list, the categories involved, and how to control them, see our Cookie Policy.

4. How We Disclose Information

We do not sell your personal information for money. We may disclose information to:

• Service providers who act on our behalf — website hosting, analytics, advertising, payment processing, scheduling, and customer communications — under agreements that limit their use of the information.
• Advertising and analytics partners such as Google and Meta in connection with the cookies and pixels described above.
• Legal and safety recipients when required by law or to protect our rights, property, or safety, or that of others.

5. “Sale” and “Sharing” of Personal Information (California)

We do not sell personal information for monetary value. However, our use of advertising and analytics cookies (such as the Meta Pixel and Google Analytics) may be considered a “sale” or “sharing” of personal information for “cross-context behavioral advertising” under the CCPA/CPRA, because identifiers and online activity may be transmitted to those third parties. You have the right to opt out of this activity (see Section 6). We honor opt-out preference signals, including the Global Privacy Control (GPC), transmitted by your browser.

6. Your California Privacy Rights

If you are a California resident, you have the right to:

• Know / Access the categories and specific pieces of personal information we have collected about you.
• Delete personal information we have collected, subject to legal exceptions.
• Correct inaccurate personal information.
• Opt out of the “sale” or “sharing” of your personal information.
• Limit the use and disclosure of sensitive personal information (note: we do not use sensitive personal information for purposes that trigger this right).
• Non-discrimination — we will not discriminate against you for exercising any of these rights.

To exercise these rights, contact us at jnreliteroofing@gmail.com or (951) 902-3258. We will verify your request using information associated with you and respond within the timeframes required by law (generally 45 days). You may use an authorized agent to submit a request on your behalf with proper authorization.

7. Do Not Sell or Share My Personal Information

To opt out of the “sale” or “sharing” of your personal information for cross-context behavioral advertising, you may (a) email us at jnreliteroofing@gmail.com with the subject line “Do Not Sell or Share,” (b) adjust the cookie controls described in our Cookie Policy, and/or (c) enable a Global Privacy Control (GPC) signal in a supported browser, which we will treat as a valid opt-out for that browser and device.

8. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, to maintain business and project records, and to comply with our legal obligations, after which we delete or de-identify it.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us information, please contact us and we will delete it.

11. Third-Party Links

The Site may link to third-party websites or services we do not control. Their privacy practices are governed by their own policies, and we are not responsible for them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted, and we will update the “Last Updated” date above.

13. Contact Us

J & R Elite Roofing
12834 Winterberry Way, Moreno Valley, CA 92553
Phone: (951) 902-3258
Email: jnreliteroofing@gmail.com

Terms of Service for J & R Elite Roofing

Effective Date: 1/1/2024

Address: 12834 Winterberry Way, Moreno Valley, CA

Acceptance of Terms
By using our services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.

Services Provided
J & R Elite Roofing provides roofing services, including residential and commercial roofing installations, repairs, maintenance, and inspections, in Southern California.

Payments and Billing
Payments for services are due upon completion unless otherwise agreed upon in a written contract. We accept payments via credit card, checks, and online payment portals. All prices are subject to applicable state and local taxes.

License Information
Our business operates under appropriate California licensing and abides by all state and local regulations.

Limitations of Liability
We strive to provide the best service possible. However, J & R Elite Roofing is not liable for any indirect, incidental, or consequential damages that may occur during the use of our services.

Warranty Disclaimer
All services provided are covered by the manufacturer’s warranty for the parts and materials used. We do not provide additional warranties unless specified in a written contract.

Governing Law
These Terms of Service are governed by and construed in accordance with the laws of California. Any disputes related to these terms shall be resolved in California courts.

Changes to Terms
We reserve the right to modify these terms at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance of the modified terms.

Contact Us
For any questions regarding these Terms of Service, please contact us:

Email: jnreliteroofing@gmail.com

Phone: (951) 902-3258